Shipping & Returns

Shipping

We currently ship within the United States only. Standard shipping is a flat $5.99, and free on orders of $65 or more. Orders are packed and shipped within 3-5 business days, with delivery typically taking 3-7 business days after that depending on your location.

Returns & Exchanges

All sales are final. Our products are made in limited quantities, so we're unable to offer exchanges or refunds once an order has been placed.

The only exceptions are:

• If the error is on our end (for example, you receive the wrong size or item compared to your order).
• If your order has not yet been fulfilled, you may be eligible for an exchange or refund.

We encourage you to reach out with any questions about sizing, fit, or product details before purchasing to make sure you get exactly what you're looking for.

Questions?

Reach out to us at returns@hoopwithprezence.com and we'll get back to you as soon as we can.